Clean and clear glass windows of a house

Hillview Window Cleaning Privacy Policy

At Hillview Window Cleaning, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our services.

Information We Collect

To provide exceptional cleaning services, we may collect the following information:

Personal Information: Name, address, phone number, and email address.
Service Details: Purchase history, business hours, and specific cleaning needs.
Site Walkthrough Documentation: Video or photo recordings of the condition of your property, such as your windows and items in its immediate vicinity, solar panels and the path taken to reach them safely, structure and its appearance and condition, and surrounding areas before and after the cleaning task.

How We Use Your Information

Your information is used exclusively for the purposes of:

Service Delivery: Scheduling, completing, and documenting cleaning tasks.
Customer Communication: Confirming appointments, sending reminders, and addressing inquiries.
Quality Assurance: Conducting site walkthroughs to ensure every detail is accounted for and to provide peace of mind.
Record Keeping: Maintaining records for future services and ensuring a high standard of care.

Protection of Your Information

We take your privacy seriously and implement industry-standard measures to safeguard your information. All personal and site documentation data is securely stored and encrypted, accessible only to authorized personnel.

Site Walkthroughs

As part of our commitment to transparency and quality, we conduct walkthroughs of the site before and after cleaning. These walkthroughs include video or photographic documentation to:

Verify the condition of the property prior to cleaning.
Document the results after the service is completed.
This ensures clear communication and accountability for both parties.

Your Consent

By using our services, you consent to the collection, use, and storage of your information as outlined in this Privacy Policy.

If you have any questions or concerns regarding your privacy, please reach out to us: